Issue 17
June 4, 2004
June is National Safety Month
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Welcome to the NATA Safety 1st e-Line Service newsletter, a quarterly summary of the latest NATA Safety 1st news and education, dedicated to line service staff. Please make copies available to all line service technicians, both full and part-time.
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In this Issue of NATA Safety 1st e-Line Service ...
****NATA Safety 1st Program and Other NATA News
****Featured Safety Article... Whistle While you Work
****FAQ --- NATA Safety 1st Comments
****Safety Tips … Free videos, Bury Bad Habits and What's Your Point?
****Safety Review...Driving Tips on the AOA
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****NATA Safety 1st Program and Other NATA News
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PROGRAM NEWS
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NATA has a telephone number dedicated to the NATA Safety 1st Program.
Please call (703) 575-2045 and ask for Amy Koranda or Louis Soares. Our
direct FAX number is (703) 845-0396.
NATA Safety 1st has its own website at http://www.nata.aero/safety1st/.
Check it out! There is information on training, testing, continuing education
(including past issues of the e-Line), program information and additional
links for line techs.
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Medallion Foundation Adds NATA Safety 1st Program to Train Alaskan Operators
Medallion Foundation, Inc. Press Release April 22, 2004
Contact: Marina Jarvis
Tel: (907) 222-3210
Fax: (907) 222-3206
Email: Marina@medallionfoundation.org
Website: medallionfoundation.org
Medallion Foundation, Inc. brings the National Air Transportation Association's (NATA) Safety 1st program to their Maintenance and Ground Service Star.
Under the Medallion Five Star Shield Program there is a requirement that each applicant develop an effective ground service program for the protection of customers as well as employees. By adding NATA's Safety 1st Program, the Foundation brings a proven professional line service safety program to its applicants. This program teaches personnel proper and safe procedures for ground servicing and refueling, towing and handling of aircraft. Properly implemented, this program will reduce costs and create a safer working environment.
As part of the Agreement, NATA will be bringing its Line Service Supervisor Training course to Alaska later this year. That training is focused on how line supervisors can best use the Safety 1st program.
Established in 2002, The Medallion Foundation, Inc. is a non-profit aviation safety organization that provides management resources, training and support to the Alaskan aviation community. The Medallion Five Star Shield Program is an enhanced Safety Management System (SMS) that takes a business-like approach to safety, providing for the setting of goals as well as planning and measuring performance in specific areas through the use of system safety concepts. Currently fifty-seven air carriers in Alaska are participating in this program.
For Immediate Release
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UVavemex Joins NATA Safety 1st: Numero Uno
UVavemex trained and certified all 21 line technicians at UVavemex in Toluca, Mexico. Jorge Alva, Operations Manager, was instrumental in getting the program started. Everyone worked hard and all line staff were trained, tested and certified by early spring. UVavemex is the first Latin American company to join the NATA Safety 1st Program. They are affiliated with Universal and Aviation Weather as the handling agent in Toluca, Mexico.
Jorge Alva said, "This training was a great experience
for me and the whole team. The Safety
1st program contents is excellent! We are very proud of the completion
of this training, and especially for being the first ones in Latin America.
It is very important for us to let everybody know in the aviation industry
about this achievement...a good opportunity to spread the word is at the
next NBAA IOC event at Anaheim in March. We are planning some marketing
strategies to let people know about this...your support is fully appreciated."
Our hearty congratulations to to Jorge and the staff at UVavemex! Thank you for sharing some training photos with us.
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NATA Safety 1st Announces: The Aircraft Handling Guidepost
You asked for an in-depth, one stop reference for all your ground handling
needs. Now you can have it all! The Aircraft Handling Guidepost ( AHG
) is your all-inclusive guide to handling the many aircraft that frequent
your ramp.
This comprehensive guide includes:
1. General Aircraft Handling Procedures covering basic and advanced techniques in handling all ground requests from your crews.
2. Aircraft Ground Handling Specifics on the many general aviation and commercial aircraft on your ramps. Information on Lavatory Service - Oxygen Service – Fueling –Towing - Potable Water Service – Deicing - Door Operation, Cargo Door / System Operation and more.
3. Aircraft Specifications and Service Points including weights (takeoff and landing) - voltage requirements - tire pressure - dimensions (door height) - fuel capacity - aircraft performance - take off / landing runway lengths - plus many more features.
4. Aircraft Crash and Rescue Information on a wide range of aircraft from single engine pistons and turboprops to business/corporate and commercial aircraft. Information includes Emergency Information (location of doors & exits & how to operate them, Fire Fighting Information (mfg. suggestions on various components/areas), Vital Location Information of fuel tanks, pressure vessels (oxygen, compressed air, etc.) batteries, flammable materials, ELT, etc, Electrical and fuel shut-off (cockpit & panels ), Aircraft Recovery Information, plus many more features.
Aircraft models include Airbus - British Aerospace - Boeing - Cessna - Challenger - Dornier - Fairchild - Fokker – Gulfstream – IAI – Learjet – Lockheed - McDonnell Douglas – Mooney –Piper – Raytheon (Beech) – Saab.
NATA Safety 1st and Sandpiper Media have partnered to bring you this unique
product. Click here for additional details.
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A+++ Line Service Audits...Have you had one lately?
NATA Safety 1st worked with insurance companies and FBOs to compile a series of real stories of ramp incidents and accidents. These are mishaps that everyone can relate to and from which everyone can learn.
Each lesson in the series begins with a learning objective followed by an actual incident or accident report. Each example also includes probable cause and corrective action questions. The questions are open-ended and will generate a variety of answers.
The training lessons are laid out in a convenient monthly schedule. Each one focuses on one of the training modules found in the NATA Safety 1st PLST program. Lessons average about 20 minutes to cover and can easily be completed in a team setting or on an individual basis. They may be used to supplement your regular safety meetings or as ongoing training.
Click here for an order form or email Amy Koranda or Louis Soares.
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In the each e-Line, we ask you to share safety information or statistics
about how the NATA Safety 1st Program has impacted your business. Please
keep information coming our way! We really think you are doing a great
job of keeping your lines safe.
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NATA NEWS
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2004 NATA Convention & AS3 Tradeshow
The NATA Convention in Las Vegas had record attendance and great, controversial sessions. We hope you were among the many NATA members who heard about the latest VLJs, the challenges of having competitive FBOs on the same airport, the value derived from your oil company, the consequences of microbial growth and the latest aviation issues from Washington DC. Everyone we talked with enjoyed the new formatted sessions and is looking forward to March 7-10, 2005 at the Sands Expo and Convention Center in Las Vegas.
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Aviation Business Journal (ABJ)---Wins Snap Award
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ABJ won the Snap award for being the best new magazine in the aviation
industry. The 2004 spring issue includes articles on Flight Traiing: The
Promise and Problems of Advanced Avionics, Fuel-Spill Rule Floods FBOs
with Compliance Challenges, Charter Operators Navigate the Worldwide Web,
NATA Guide to Buying Commercial Aviation Insurance, and FBO Real Estate:
How to Maximize Your ROI. Read them and learn!
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SEMINAR NEWS
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Please remember the Line Service Supervisor Training Seminar
(LSST) is a required part of the NATA Safety 1st Program. If one of your
supervisors has already attended, you are in compliance with our requirements.
Please make sure you are in compliance with FAR 139.321. There are
recent changes as of February 10, 2004. We reviewed these changes
in the last NATA Safety 1st eLine Newsletter, Issue 16.
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Ever wonder how others are working to reduce ground accidents? Looking for a tool to measure the safety culture at your organization? Ever wonder what ADS-B is? Ever wonder how you could incorporate ASAP or LOSA in your organization? Ever wonder how to address human factors in maintenance? Are you thinking of incorporating HFACS in your safety program?
If so, then please join us
Lessons Learned Safer Skies:
Enhancing Safety Above and Below the Wing
July 14 and 15, 2004
American Airlines Training and Conference Center
Dallas, Texas
For more information and to register, please visit www.avsaf.org/symposium.
If you have any questions, please feel free to email Jayme Nichols or call 928-777-3983.
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We are making changes to the Line Service Supervisor Training Seminar over the summer.
The next LSST will be held in Detroit, Michigan on September 23 & 24, 2004. If you haven't been for awhile, we think you will enjoy our new hands-on training. Details on registration, hotel and shuttle information are provided online.
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Upcoming seminars to watch out for in the fall....Deicing and Risk Management. Dates and locations TBA.
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Let us hear from you...If you’d like to share something with other
NATA Safety 1st participants, send an email to Amy Koranda with information
and/or pictures for the NATA e-Line and website.
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****Featured Safety Article...Whistle While you Work
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As part of this e-Line, we will include an educational article. Most of
the articles will provide continuing education on issues of importance
to line service. In addition, if you are currently taking the NATA Safety
1st written and practical exams, these articles will make great study
material. Feel free to copy them and maintain a book for future reference.
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SH&E International Air Transport Consultancy
Lou Sorrentino
Managing Director, Safety, Security
T 212-682-8455
F 212-986-1825
SH&E developed a Whistle Policy Program for towing operations that fits right into the busy, noisy ramp environment. Let us know what you think...or better yet, submit your safety idea/article today!
WHISTLE USE DURING AIRCRAFT AND VEHICLE MOVEMENTS
All Employees that are required to work on an active General Aviation ramp shall be provided with a durable, plastic whistle (dive whistle) which will be readily available and on their person at all times. The whistle will be utilized to signal an audible "stop" any time during the marshalling of aircraft on the ramp or positioning into a hangar. It will also be utilized in the same manner when acting as a guide person during vehicle movements. The whistle will be blown once loudly to signal "stop". There will be no other variations in signals used.
The use of the whistle on the airline operations ramp will be optional. Each General Manager should consider their unique environment and make their own determination as to whether it would be beneficial.
The use of non-metal clips and breakaway lanyards is recommended. Caution must be observed when using non-breakaway lanyards as they can get caught in a piece of machinery and potentially cause bodily injury.
Procedure: Prior to hooking up to an aircraft:
1). The Lead or tug operator will visually inspect the tug, tow-bar and aircraft for operational integrity.
2). The tug operator will discuss with the tow team (wing walkers, brake rider, etc.) where the aircraft will be positioned, any potential hazards along the way (sloping ramp, weather, snow, ice, etc.) and agree on where each member of the tow team will be located. The tug operator will also ask to see each tow team member's whistle and ask for a quick test.
3). Each tow team member will proceed to the assigned position with the whistle at the ready (preferably in between the lips).
4). Tow operation will begin. If any hazard is noticed that will affect the tow operation or the proximity to other structures becomes questionable, the tow team member will signal by blowing on the whistle in one hard load burst to stop the operation.
5). Upon hearing the whistle burst, the tug operator will stop the tug immediately and look in the direction of the sound.
6). The tug operator will then secure the tug (set brake, turn engine off), inspect the situation and determine the next action.
Note: The whistle burst signal can also be used any time an “ALL STOP” message is needed to signal personnel familiar with this company policy.
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****FAQ (Frequently Asked Questions) --- NATA Safety 1st Comments
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This section will help you with the paperwork and study
process. In addition, we will include other questions about fueling issues
that are frequently asked. If you have any tips to share, please
submit them to us and we will include them in upcoming e-Lines.
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Do you have the latest NATA Safety 1st materials?
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As of this date, you should be printing all your materials from the NATA Safety 1st CD dated January 2004. If you do not have one, please call or email us immediately so that you have the latest materials.
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Make sure your requests don't get delayed
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We put an order form on the January 2004 CD ROM so that you can order additional materials from us as needed. Please make sure to include a check or credit card with your order to prevent any delays.
We have information to share from some of our NATA Safety 1st participants
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Corey Rose and Mike McCarty, Million Air Salt Lake City...
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"Here at Million Air SLC, we have implemented a strict policy requiring
2 wing walkers during all towing operations. Line employees are required
to work on the line for 90 days prior to begin their training on towing
aircraft. All employees that are involved in wing walking of towing operations
are equipped with a plastic whistle."
Best regards,
Mike & Corey
Thanks for sharing safety tips on your line! Keep those emails coming...
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John LaFontsee, Regent Aviation...
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"We are so very appreciative of all NATA's efforts over the last
few years. IN
the 23 years I have been doing this, I have hoped for a consistent method
of
training line technicians. Your commitment to helping us achieve this
consistency is incredibly valuable. THANK YOU!!!"
NATA Safety 1st participants like you, John, make our efforts a pleasure.
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Victor D'Avanzo, Senior Vice President with USAIG...
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Shared an interesting web site on a driver training program
for airports:
http:// www.faac.com/DTS_airports.html. Pretty neat idea!
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****Safety Tips...
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Free Safety-training Videos
There are several safety training videos pertaining to ergonomics and
bloodbourne pathogens that
may be of interest to you....
To keep safety-training videos effective, you need to switch them often.
And that can be expensive. To ease the burden, OSHA offers a variety of
training videos rent-free. The only thing you have to do is return them
when you're done. http://pbpinfo.com/links?ID=-1985200635&L=SAFEZ-22-c
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Bury Bad Habits, Not Colleagues
For an effective safety session, have each of your line techs write down one bad safety habit on a piece of paper. Then, gather each of your line staff around a hole dug in the ground. Have each person place the paper in the hole, then fill it with dirt. What kind of message does this convey? Bury bad habits, not colleagues. If you can't dig a hole at your worksite, consider another creative alternative to prove your point.
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What's Your Point?
Decide what you wish to get across at your safety meeting. It's better to give your line staff 3 things they will remember rather than 30 things they will forget.
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Please share safety information or tips that have increased
safety awareness on your line. Your ideas will be printed
here with credit given. Thanks for sharing with other NATA
Safety 1st participants!
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****Safety Review
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The following safety review was taken from Driving on the Airport Operations
Area, Airport Vehicle Operator Safety Study Guide. This publication was
created and produced by the Federal Aviation Administration Information
Media Division, AMI-700A:
General Points to Remember When Driving on an AOA
• Know and understand vehicle operating procedures at your specific air-port
and never deviate from them.
• Be patient, observant, and non-assuming.
• Drive slowly.
• Always know your exact location and be aware of activity around you.
• Never drive under any part of an aircraft or allow its wing to pass over
your vehicle.
• Maintain a safe distance from parked or taxiing aircraft.
• Aircraft always have the right-of-way.
• Display proper identification and security access permits.
• Make sure your vehicle is properly equipped for the area where you operate,
i.e., radio, beacons, reflective markings, lighting.
• Pilots have a limited field of view from the cockpit—don't assume they
can see you.
• Be aware of emergency vehicles—always yield to them.
• Report any accident, no matter how minor, to your supervisor immediately.
• Use extreme caution when driving at night and/or in poor weather conditions.
• Realize that you can become disoriented even in the best conditions—
when disoriented, stop and request assistance.
• Be alert to any foreign object debris (FOD)—either pick it up or notify
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The NATA Safety 1st e-Line Service newsletter is distributed
quarterly. We welcome your feedback on this newsletter and
any topics you would like to see discussed. Send articles/email
to Amy Koranda.
Thank you for your commitment to line service safety...
keep those ramps safe.